Rising Redressals: Loans and Credit Cards Lead the Surge in RBI Ombudsman Complaints for FY25
As customer grievances under the Integrated Ombudsman Scheme jump by over 13.5%, digital banking and unsecured lending emerge as the primary flashpoints for Indian banking consumers. The financial landscape in India is evolving rapidly, but so are the challenges faced by consumers. According to the recently released RBI Annual Report of the Ombudsman Scheme for…